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Does my phone support eSIM? Most smartphones from 2019 onwards do: iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer. Your phone also needs to be carrier-unlocked.
How do I activate it? After ordering you receive a QR code by email. You scan it from your phone settings and the connection is ready, usually in under five minutes. It is best to do this before you travel, while you still have Wi-Fi.
Do I lose my own number? No. The eSIM runs alongside your normal SIM, so you keep receiving calls and texts on your usual number while using eSIM data with no roaming charges.